Respect
Respect for our patients and each other
East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 4.9 million people.
On average we receive a new 999 call every 25 seconds (1,236,987 emergency and urgent calls received during 2023/2024).
Find out moreA Leicestershire man has been reunited with the crew who saved his life after he suffered a cardiac arrest last year
Having 47 new paramedics on the road before Christmas means we’re better prepared for the festive season, and the busiest winter weeks when demand traditionally rises.
This was the first time NEPTS hosted its own dedicated awards event, having previously featured in broader county ceremonies.
The awards highlight individuals whose work brings distinction to Muslim communities.
After more than four decades of dedicated service both at EMAS and across the wider NHS, Sally Moore has retired from her role as an Ambulance Nurse at EMAS.
When someone dials 999 in a moment of crisis, the first voice they hear is often that of an Emergency Medical Advisor.
As International Control Room Week continues, we’re shining a spotlight on dedicated colleagues who keep our services running smoothly behind the scenes.
When someone dials 999, highly skilled professionals like Emma Shipley, a clinical advisor in our Lincoln Emergency Operations Centre, are working to ensure every patient gets the care they truly…
Respect for our patients and each other
Acting with integrity by doing the right thing for the right reasons
Respecting and valuing everyone’s contribution and encouraging innovation
Working together, supporting each other, and collaborating with other organisations
Ensure that compassion is central to both the care we provide and how we treat one another