Respect
Respect for our patients and each other
East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 4.9 million people.
On average we receive a new 999 call every 25 seconds (1,236,987 emergency and urgent calls received during 2023/2024).
Find out moreAt 09.00 hours this morning (8 January) East Midlands Ambulance Service formally stood down the Critical Incident that was activated on Monday evening.
East Midlands Ambulance Service NHS Trust (EMAS) has this evening declared a critical incident (as at 18.00 hours, Monday 6 January 2025).
Colleagues from across three core areas of our organisation were recognised for their long service and outstanding contribution, in a ceremony in Nottingham on Tuesday 17 December 2024.
Maisie and Grace Tooley, aged 11 and 12 respectively, came to their dad’s rescue when he became seriously unwell at home
A Northamptonshire dad has been reunited with the crews who saved his life in July 2022 when he suffered a cycling accident.
Volunteers provide EMAS ambulance crews with free refreshments
A woman who says her “children still have a mum thanks to everyone involved in my care”, has been reunited with the ambulance crews who responded in her time of need.
Respect for our patients and each other
Acting with integrity by doing the right thing for the right reasons
Respecting and valuing everyone’s contribution and encouraging innovation
Working together, supporting each other, and collaborating with other organisations
Ensure that compassion is central to both the care we provide and how we treat one another