Respect
Respect for our patients and each other
East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 5 million people.
On average we receive a new 999 call every 25 seconds, that's around 3,400 calls every single day.
Find out moreOur 999 emergency service is not affected, and we are still able to respond to patients.
Exactly six months after collapsing on his way to work, Martin Chilton has been reunited with some of the people who gave him a second chance at life.
Jack Dennis, 25, went into cardiac arrest in the early hours of 23 March 2026 at the couple’s home in Underwood, Nottinghamshire.
This measured approach will allow us to build our knowledge and experience of the technology and understand the ongoing support the vehicles will need as we begin using them.
Frontline paramedics Oli Bere and Luke Green had the opportunity to work in the Clinical Hub, seeing how some patients can be helped safely and quickly without an emergency ambulance.
Clinical Advisor Nurse Ann Langrick shares how experience, clinical judgement and conversation help patients who call 999 get the care they need.
It's due to be a busy weekend for our service - please take extra care and use NHS services wisely.
Getting patients to and from vital NHS care takes much more than arranging a vehicle. Michael Hanley explains the complex work happening behind the scenes in our Non-Emergency Patient Transport…
Respect for our patients and each other
Acting with integrity by doing the right thing for the right reasons
Respecting and valuing everyone’s contribution and encouraging innovation
Working together, supporting each other, and collaborating with other organisations
Ensure that compassion is central to both the care we provide and how we treat one another