Respect
Respect for our patients and each other
East Midlands Ambulance Service
About EMAS
East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 4.9 million people.
On average we receive a new 999 call every 25 seconds (1,236,987 emergency and urgent calls received during 2023/2024).
Find out moreOur latest news
22 September 2026
Six centuries of service celebrated by Emergency Operations Centre colleagues
While patients may never meet the people working in EMAS’s two Emergency Operations Centres, their decisions help ensure the right care reaches the right people at the right time.
22 September 2026
Derbyshire grandmother reunites with lifesavers after surviving cardiac arrest during swim
Maggie Thurman suffered a cardiac arrest while swimming earlier this year. She was reunited with the crew who saved her life.
14 September 2026
More than 300 years of service celebrated in Northamptonshire
The Long Service Awards celebrated colleagues who had reached 10, 20, 30, and 40 years of service.
14 September 2026
Invitation to EMAS’ Annual General Meeting 2026
The EMAS 25/26 AGM will be held on Thursday 24 September 2026. The event will be hosted in person at our EMAS Trust Headquarters at Horizon Place.
1 September 2026
Contract awarded for the supplier of our new replacement electronic patient record (EPR) system
Over the next year, we will be replacing our EPR system, improving how ambulance staff record, access and safely share patient information.
1 September 2026
"A member of the public calling 999 wouldn't know I have a visual impairment”: How workplace adaptations are enabling Sam's work as a 999 call handler
Sam, an Emergency Medical Advisor, is using adaptive technology help him provide life-saving support and arrange emergency responses for patients across the East Midlands
18 August 2026
Teenager reunited with life-saving team after surviving cardiac arrest at home
While it was not possible for everyone involved in Flynn’s care to attend, the reunion provided an opportunity to reflect on the wider team effort behind his recovery.
7 August 2026
"Every ambulance I fix is going out to help somebody": How Sid is using his skills as a qualified mechanic to save lives
Vehicle Technician Sid has spent almost eight years in our Fleet Services team, keeping our emergency ambulances safely on the road.
Our values
Integrity
Acting with integrity by doing the right thing for the right reasons
Contribution
Respecting and valuing everyone’s contribution and encouraging innovation
Teamwork
Working together, supporting each other, and collaborating with other organisations
Compassion
Ensure that compassion is central to both the care we provide and how we treat one another