Patient Care Assistants provide high-quality patient care and transportation to and from designated destinations while ensuring the safety and well-being of patients at all times.
They are responsible for carrying out general vehicle checks, ensuring that vehicles are clean and appropriately stocked, and maintaining a competent working knowledge of all medical equipment.
They must have the ability to develop effective working relationships and empathise with people dealing with sensitive situations assertively and tactfully.
Apply to be an Urgent Care Assistant
Essential:
3 GCSE’s (including Maths & English) at Grade C and above or equivalent.
Desired:
Science or health care qualification.
Essential:
Full driving licence including Category A (old style licence) or Category B driving licence with no more than three penalty points.
Experience working in a customer care or patient care environment.
Effective written and verbal communication skills.
A commitment to personal development and learning.
Ability to develop effective working relationships with colleagues and the public.
Able to empathise with people.
Able to work effectively in difficult and traumatic circumstances.
Able to work effectively under direction and as part of a team.
All applications for jobs at East Midlands Ambulance Service NHS Trust must be submitted via Trac. Sign in or create an account to get started.
"Following my A Levels, I decided I wanted to follow a different route rather than go to university, which led me to my apprenticeship through EMAS. I then moved on to an admin role to work in our Emergency Operations Centre, but when the Urgent Care role came up, it was a chance to get experience on the frontline, hands-on, helping those patients in need.
“I have gained so much valuable experience and skills working as a UCA, and I have really seen the benefit the service has to those patients who need us. After three years in the role, the skills and experience I have gained will help me as I progress towards becoming a trainee ambulance technician. I can’t wait to start the next step of my career journey!"
